Description

Cloud storage and file-sharing solutions

Description:

This service provides secure, scalable, and collaborative cloud-based storage and file-sharing solutions to enable seamless data access and collaboration from anywhere. It includes deployment, configuration, and management of leading platforms such as OneDrive, Google Drive, Dropbox, and enterprise-grade storage solutions like AWS S3 and Azure Blob Storage.

Scope of Service:

• Setup and Configuration:

  • Design and deployment of cloud storage architecture.

  • Account provisioning and access control setup.

  • Integration with existing directory services (AD, Azure AD, etc.).

  • Configuration of synchronization tools and folder structures.

• Management and Support:

  • User and group access management.

  • Data backup, retention, and recovery setup.

  • Monitoring of storage utilization and performance.

  • Troubleshooting of sync issues and access conflicts.

• Security and Compliance:

  • Encryption of data at rest and in transit.

  • Configuration of sharing permissions and audit logging.

  • Policy enforcement for data classification and compliance (GDPR, ISO, HIPAA).

  • Implementation of version control and file recovery mechanisms.

Deliverables:

• Configured and operational cloud storage environment.

• User access and permission matrix.

• Backup and retention policy documentation.

• Usage and security compliance reports.