Description

Data center management

Description:

This service covers the administration, monitoring, and maintenance of data center infrastructure to ensure high availability, reliability, and security of IT systems. It includes management of physical and virtual resources, environmental conditions, and operational processes to support uninterrupted business operations.

Scope of Service:

• Infrastructure Management:

  • Server, storage, and network equipment installation and configuration.

  • Power and cooling system monitoring and optimization.

  • Rack organization, cabling, and space management.

  • Capacity planning and resource utilization tracking.

• Operational Management:

  • 24/7 monitoring of data center performance and availability.

  • Preventive maintenance and hardware health checks.

  • Patch management and firmware updates.

  • Backup, disaster recovery, and failover readiness.

• Security and Compliance:

  • Physical access control and surveillance system management.

  • Implementation of cybersecurity measures and network segmentation.

  • Audit, compliance, and documentation for standards such as ISO 27001 or Tier certifications.

  • Incident response and escalation management.

Deliverables:

• Fully operational and monitored data center environment.

• Regular maintenance and performance reports.

• Security audit and compliance documentation.

• Disaster recovery and contingency plans.