Description

Server installation and maintenance (Windows/Linux)

This service covers the installation, configuration, and ongoing maintenance of physical and virtual servers running Windows or Linux operating systems. It ensures that server environments are secure, optimized, and reliable to support business applications, databases, and network services.

Scope of Service:

• Server Installation & Configuration:

  • Installation of Windows Server or Linux distributions (e.g., Ubuntu, CentOS, Red Hat).

  • Configuration of system roles and services (Active Directory, DNS, DHCP, web, or file servers).

  • RAID setup, disk partitioning, and storage configuration.

  • Application and database server setup as required.

  • Integration with existing network and security infrastructure.

• Server Maintenance:

  • Regular OS and security patching.

  • Performance monitoring and optimization.

  • Backup scheduling and verification.

  • User account and permission management.

  • Troubleshooting of hardware, OS, and service issues.

  • Log monitoring and system health checks.

Deliverables:

• Fully installed and configured server system.

• Server configuration and access documentation.

• Maintenance logs and performance reports.

• Backup and recovery verification report.